Emotional Intelligence has become a pivotal discussion for today’s leaders. One’s Emotional Intelligence Quotient or EQ directly influences ones communication skills, employee engagement, and customer interactions. Understanding EQ and its value is the difference between mediocre and excellence in leadership.
Developing the necessary tools to enhance ones EQ through coaching, training, personal growth and implementing successful techniques of EQ has become a mandate of the business culture today.
“I envision a day when Emotional Intelligence will have become so widely understood that we need not mention it because it has melded with our lives”
Daniel Goleman, Emotional Intelligence (1995)
Buz Jacobson 